In 2020, Harlan Foods launched a new initiative called SAFE. SAFE stands for Standards Based, Accountability Driven Food Excellence. SAFE incorporates best practices from a host of different standards such as Six Sigma, ISO-certification, lean manufacturing, SQL, FSMA and other proven practices.
The proprietary SAFE program includes two key components; Food Professional Certification and Center of Excellence Certification. This all encompassing program is designed to ensure that every product and SKU we create is the best possible alternative to meet evolving consumer demand. To ensure that every product and SKU we manufacture is of the highest possible quality; its look, feel and taste. SAFE is also designed to ensure that all of our Food Professionals are properly equipped to feel purpose in what they do as well as work within a safe and inspiring environment.
The COE certification is the culmination of all of these efforts and follows a clear and repeatable methodology Harlan has spent considerable time and energy developing so that the end products we deliver the signature value expected every time.
As the above graphic showcased, each Harlan facility is designated the COE status when 100% of Food Professionals are certified and in good standing. COE certification also requires that each production team, production line and department in the facility has met COE performance thresholds including stringent production metrics, quality and waste standards, reportable incidents per week and customer satisfaction scores.
Harlan Food's mandate is to designate 100% of its facilities with the COE designation and 100% of its employee base with Food Professional Certification. This work is currently underway across the Harlan enterprise. We recognize the size and scope of this initiative. We also recognize its importance to Harlan consistently delivering on our promise of world-class products, breakthrough innovations and exceptional service.
What this means to our customer is that products and the revenue and growth opportunities that come with them developed and manufactured in a COE certified facility have Harlan's Signature Guarantee of meeting the highest possible standards available in the industry today. The net result is a product of quality, value and taste that delights the consumer every single time.